Logistics Talent Acquisition for a National Supply Chain Leader
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Logistics Talent Acquisition for a National Supply Chain Leader
Logistics Talent Acquisition for a National Supply Chain Leader
National Supply Chain Leader
Discover how we reduced logistics hire times by 64%, placed 350 warehouse and driver roles in 90 days, and cut turnover to 18% for a national 3PL provider.
Client Overview
Profile: A nationwide third‑party logistics (3PL) provider operating 60 distribution centers and last‑mile delivery hubs. Managing over 10 million shipment movements annually, they employ 5,000+ staff across warehouse operations, transportation, and administrative support functions.
The Challenge
- Seasonal & Volume Spikes
- Fluctuating demand peaks (e‑commerce holidays, retail restocks) requiring rapid scaling of warehouse and driver headcount.
- Inability to ramp quickly led to delayed shipments and client penalties.
- High Turnover in Front‑line Roles
- Average turnover above 40% for forklift operators, pick‑pack associates, and delivery drivers, driving up recruitment and training costs.
- Frequent absenteeism and burnout in high‑pressure shift patterns.
- Complex Compliance & Safety Requirements
- Urgent need to verify CDL licenses, OSHA forklift certifications, and DOT background checks without onboarding delays.
- Strict safety‑training mandates across multiple states and facility types.
Our Solution
We implemented a structured recruitment and compliance program tailored to logistics operations:
| Phase | Key Activities |
|---|---|
| 1. Demand Forecast & Role Profiling | • Collaborative planning with operations and client‑service teams to forecast volume spikes• Defined success profiles for each role (shift patterns, certifications, physical requirements) |
| 2. Specialist Recruiter Alignment | • Engaged 45 logistics‑focused recruiters with networks in transportation and warehouse operations• Trained on client’s safety protocols, WMS tools, and cultural expectations |
| 3. Multi‑Channel Sourcing | • Targeted outreach on Indeed, ZipRecruiter, and industry forums• Partnerships with vocational schools, truck driving academies, and local workforce boards |
| 4. Compliance & Skills Screening | • Automated verification of CDL, OSHA forklift, and DOT credentials• Practical assessments (forklift operation tests, route‑planning exercises) |
| 5. Data‑Driven Shortlisting | • Predictive ranking by certification status, safety record, and shift‑flexibility• Weekly “readiness” dashboards for hiring managers |
| 6. Streamlined Onboarding & Retention | • Digital paperwork routing and centralized compliance tracking• Scheduled safety‑training sessions and 30‑/60‑day retention check‑ins including wellness support |
Results & Impact
| Metric | Before Engagement | After Engagement (90 days) | Improvement |
|---|---|---|---|
| Average Time‑to‑Fill (Front‑line roles) | 28 days | 10 days | −64% |
| Cost‑Per‑Hire | $5,200 | $3,100 | −40% |
| Turnover Rate (90‑day) | 42% | 18% | −24 pp |
| Shipment Delay Incidents | 15 per month | 5 per month | −67% |
| Certification Compliance Rate | 88% | 100% | +12 pp |
- Throughput: Placed 350 warehouse and driver roles across peak seasons in 90 days.
- Safety & Compliance: Achieved 100% credential verification before first shift, eliminating compliance holds.
- Operational Efficiency: Reduced delay incidents by 67%, avoiding over $500,000 in penalty costs.
Client Feedback
“Their targeted approach to logistics hiring transformed our peak‑season readiness. Fill times plunged, compliance holds disappeared, and we saw a dramatic drop in turnover—keeping our clients’ supply chains on track.”
— VP of Operations, National 3PL Provider
Roles Successfully Filled
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Forklift Operators & Reach Truck Drivers
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Warehouse Pick‑Pack Associates
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Route Delivery Drivers (CDL Class A & B)
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Logistics Coordinators & Dispatchers
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Inventory Control Specialists
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Safety & Compliance Officers
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Client Service Administrators
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Transportation Managers & Supervisors
Total: 350 successful placements in 90 days
Why Choose Us?
- Logistics Industry Expertise: Recruiters specialized in warehouse, transportation, and compliance roles.
- Compliance‑First Screening: Automated credential and background‑check workflows ensure safety and regulatory adherence.
- Agile, Data‑Driven Process: Real‑time readiness dashboards, flexible scaling for volume spikes, and proactive retention support without long‑term commitments.
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