Human Resources Talent Acquisition for a Global Retail Corporation
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Human Resources Talent Acquisition for a Global Retail Corporation
Human Resources Talent Acquisition for a Global Retail Corporation
Global Retail Corporation
Learn how we reduced HR hiring time by 64%, placed 180 professionals in 90 days, and boosted retention to 95% for a Fortune 500 retail chain.
Client Overview
Profile: A Fortune 500 retail chain operating over 1,200 stores nationwide and a robust e‑commerce platform. Employs 25,000+ staff across store operations, supply chain, corporate functions, and headquarters.
The Challenge
- High‑Volume, Diverse HR Needs
- Urgent recruitment for HR Business Partners, Learning & Development specialists, and HRIS analysts to support rapid store expansion and digital transformation.
- Frequent backfills due to internal promotions and high turnover in HR leadership roles.
- Lengthy, Fragmented Hiring Processes
- Average time‑to‑fill for core HR positions exceeded 50 days, delaying key initiatives in talent development and employee engagement.
- Inconsistent screening methods across regions led to quality variations and poor hiring‑manager satisfaction.
- Complex Compliance & Systems Integration
- Need to verify HR certifications (PHR, SHRM‑CP), payroll system expertise, and compliance training without onboarding delays.
- Multiple HR platforms (Workday, ADP, LMS) required candidates to demonstrate proficiency for seamless integration.
Our Solution
We implemented a streamlined, specialist-driven recruitment program tailored for HR functions:
| Phase | Key Activities |
|---|---|
| 1. Role & Skills Blueprinting | • Workshops with HR leadership to define competencies for each HR function• Creation of standardized scorecards for PHR, SHRM, and system‑skill evaluations |
| 2. Specialist Recruiter Alignment | • Engaged 40 HR‑function–focused recruiters with backgrounds in talent acquisition, L&D, and HRIS• Trained on client’s HR tech stack and cultural values |
| 3. Multi‑Channel Sourcing | • Targeted outreach on LinkedIn, SHRM chapters, and HR forums• Partnerships with HR certification programs and university alumni networks |
| 4. Competency‑Based Screening | • Structured interviews assessing behavioral competencies and system demonstrations• Automated verification of certifications and background checks |
| 5. Data‑Driven Shortlisting | • Predictive ranking by skill proficiency, certification status, and cultural fit• Weekly “HR talent pipeline” dashboards for stakeholders |
| 6. Integrated Onboarding | • Digital paperwork routing, system‑access provisioning, and compliance tracking• 30‑ and 60‑day check‑ins with HR leadership to ensure ramp‑up and retention |
Results & Impact
| Metric | Before Engagement | After Engagement (90 days) | Improvement |
|---|---|---|---|
| Average Time‑to‑Fill (HR roles) | 50 days | 18 days | −64% |
| Cost‑Per‑Hire | $9,200 | $5,800 | −37% |
| Hiring‑Manager Satisfaction | 62% | 94% | +32 pp |
| First‑Year Retention of HR Hires | 81% | 95% | +14 pp |
| Onboarding Time to Productivity | 6 weeks | 2.5 weeks | −58% |
- Volume: Placed 180 HR professionals across Talent Acquisition, L&D, HRIS, and Compensation & Benefits in 90 days.
- Quality & Fit: Achieved a 96% hiring‑manager approval rate on candidate performance in initial 60 days.
- Operational Efficiency: Accelerated strategic HR initiatives by reducing critical vacancies and streamlining system integrations.
Client Feedback
“Their deep expertise in HR functions and data‑driven approach transformed our internal talent pipeline. We slashed fill times, onboarded certified professionals proficient in our systems, and saw immediate gains in HR program delivery and employee engagement.”
— VP of Human Resources, Global Retail Corporation
Roles Successfully Filled
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HR Business Partners
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Talent Acquisition Specialists & Recruiters
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Learning & Development Managers
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HRIS Analysts & Payroll Specialists
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Compensation & Benefits Analysts
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Employee Relations Specialists
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Organizational Development Consultants
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Diversity & Inclusion Coordinators
Total: 180 successful placements in 90 days
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